• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-07-2023 05:18 AM

HP Recommended
Product: HP Laptop - 15s-du2002tu
Operating System: Microsoft Windows 11

Hello, I had purchased hp laptop du2002tu on 2020. It runs on a 10th gen so i want to upgrade it to 12th. But it runs on a BGA processor. Is it possible to change BGA Intel core i3 10th laptop to a BGA Intel core i5 12th gen laptop by changing the motherboard ? Please tell.

Debarati
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2023 11:10 AM - edited ‎09-07-2023 11:11 AM

HP Recommended

The short answer is no.

 

A different systemboard is unlikely to fit in the original laptop enclosure.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
7 REPLIES 7

‎09-07-2023 11:10 AM - edited ‎09-07-2023 11:11 AM

HP Recommended

The short answer is no.

 

A different systemboard is unlikely to fit in the original laptop enclosure.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎09-08-2023 02:45 AM

HP Recommended

Sir, I am not changing it myself and want to make it done by service center. They will know the size and do it themselves. Will my laptop work properly after changing the bga processor 10th gen i3 to 12 or 11th gen core i5 ? Please tell.

Debarati
Was this reply helpful? Yes No

‎09-08-2023 04:36 AM

HP Recommended

Upgrading your HP Laptop - 15s-Du2002tu from an Intel core i3 10th gen to an Intel core i5 12th gen by changing the motherboard could be technically possible, but it's highly impractical.

BGA processors are soldered directly onto the motherboard, meaning you can't just swap out the CPU like you can with desktop computers.

Additionally, finding a compatible motherboard with a 12th gen processor that fits perfectly in your laptop's chassis, and works with your laptop's other components (like cooling system, power supply, etc.) could be very challenging.

In most cases, purchasing a new laptop with the 12th gen processor pre-installed would be more cost-effective.

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎09-08-2023 05:22 AM

HP Recommended

Ok but when a new generation is released, can i upgrade to it with the requirements that you said and upgrading it to new Ram and ssd ?

Debarati
Was this reply helpful? Yes No

‎09-08-2023 10:07 AM

HP Recommended

@DebaratiSarkar 

" They will know the size and do it themselves"
An HP Service Center will not upgrade the processor on your notebook's system board.

 

You can upgrade the memory to a maximum of 8GB and replace the HDD with a 2.5" 3D NAND SATA SSD

 

Here is a source  that produces and sells guaranteed compatible for your laptop.

https://www.crucial.in/compatible-upgrade-for/hp-compaq/hp-15s-du2002tu

 

@robertEsh 

The next time you see a thread that has been marked solved and it is only the next day, don't rudely jump in. I recommend that you follow the normal  forum protocol and find yourself another thread to work on.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎09-09-2023 07:09 AM

HP Recommended

@erico there are only a few service centers which can do it and they have to be authorised too. I can get it done because my city has 3 authorised centers. But when they replace the motherboard, can they change BGA to LGA or PGA or can they change BGA to another BGA only ?

Debarati
Was this reply helpful? Yes No

‎09-09-2023 11:02 AM

HP Recommended

@DebaratiSarkar 

An HP Service Center will not upgrade the system board in a laptop.

 

They are not in the business of upgrading laptops.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.