Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-26-2016 01:48 PM

HP Recommended
Product: HP Notebook 14
Operating System: Microsoft Windows 10 (64-bit)

I received this laptop as a very kind gift.  However, it only has 2GB of RAM and a 32GB hardrive.  Pretty useless for me.  Trying to do some research and see what is available for upgrading this guy.  Any suggestion/information on doing this?  I have a fear it is not able to be upgraded which will make me feel terrible.  I know it will just sit in a drawer and do nothing.  My phone is faster and has more storage than this laptop.


Thanks for the help!
Dinky!

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2016 02:22 PM

HP Recommended
I'm much appreciative, I just know I won't use it which is unfortunate. It is quite slow just surfing the internet and I cannot use is it to install VMplayer or anything I'd use a computer for.
I was just curious as most PCs/laptops are upgradable.
Thanks for the reply. I'll just use it when they are around so they aren't the wiser to it's lack of use.

Happy Holidays

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-26-2016 02:04 PM

HP Recommended

Hi,

 

It is a gift isn't it ? It actually has 4GB or RAM:

 

            http://support.hp.com/us-en/product/HP-14-an000-Notebook-PC-series/10862293/model/11992112/document/...

 

Well, you can't upgrade anything actually. It has a nice FHD screen and  Intel® 802.11ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo (Miracast compatible). You can use it for your TV and brwosing internet.

 

Other option: sell it and buy a different machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-26-2016 02:22 PM

HP Recommended
I'm much appreciative, I just know I won't use it which is unfortunate. It is quite slow just surfing the internet and I cannot use is it to install VMplayer or anything I'd use a computer for.
I was just curious as most PCs/laptops are upgradable.
Thanks for the reply. I'll just use it when they are around so they aren't the wiser to it's lack of use.

Happy Holidays
Was this reply helpful? Yes No

‎04-28-2017 01:19 PM - edited ‎04-28-2017 01:20 PM

HP Recommended

I know this is late to comment, but you can actually upgrade some parts for this latop. The ram can be upgraded, and you can put a hard drive into the laptop. I have 16GB of ram in mine, but that really is not needed with how slow the cpu in this laptop is. 8GB of ram is all you need.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.