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‎05-30-2020 03:45 PM

HP Recommended
Product: HP Notebook 14-bs153od

I am getting error message: Boot device Not found. Please install an operating system on your hard disk. Hard disk (3fo). 

I have tried all the recommended fixes but I still am getting the message. Is there any way to fix this or is the computer dead? It's my daughter's computer and she told me that she was deleting things before this happened. 

1 REPLY 1

‎05-30-2020 04:41 PM

HP Recommended

@dawn319 

That error message generally means that the hard drive has died.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.



I am a volunteer and I do not work for, nor represent, HP
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