I started having problems with my HP 15-BA015NA laptop, where it is not charging the laptop if it is turned on. Let me give you the bullet points of what has been done so far:
If it is powered off with a battery attached it will show an orange light indicating that it is charging the battery.
If it is turned on the orange light will go from orange to white indicating that it is fully charged, although this is not the case.
It will also not charge the battery at this point.
If the battery is unplugged it will not power on.
Upon doing the internal HP test it is indicating a fault with the power adapter, so I have ordered a new one but this is still showing the same fault.
The failure ID is as follows:
It also gave a fail code for power rather than the adapter which is as follows:
i can still access the laptop as the battery is perfectly fine and has passed the HP internal test. So I need to know now if this means the DC power socket is faulty or something else? I really do not want to scrap this laptop as it has everything I want on it.
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