-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Notebook 15 Motherboard Manual

Create an account on the HP Community to personalize your profile and ask a question
11-01-2019 02:56 AM - edited 11-01-2019 03:00 AM
Could you help me in finding the motherboard manual or specifications for my PC?
Motherboard model: Hewlett-Packard 218F 39.17
The processor is Intel(R) core i3-3110M @2.4GHz
11-01-2019 04:01 AM - edited 11-01-2019 04:02 AM
11-02-2019 04:43 AM
Hi
The best I currently offer is....
Parts Listing For : 691740-001
http://partsurfer.hp.com/Search.aspx?searchText=693374-001
Parts Listing For : 693374-001
Which helps?
OR try Crucial and Kingston to see if they offer Upgrade Kits.
11-02-2019 06:32 AM - edited 11-02-2019 06:36 AM
Thanks
But I thought Multi-Channel mode was a motherboard thing
I'm not worried about the make of memory
I ran Crucial Scanner but it only says it has 2 slots, it does not mention the Channels
I ran CPU-Z which shows single channel but only one slot is filled so that can't be conclusive
If I had the motherboard specs I would know since it states whether it is Dual Channel or Single Channel
Could you know the manufacturer of the motherboard?
11-02-2019 07:33 AM
Hi
If you put your serial number into......
http://partsurfer.hp.com/search.aspx
than all the available info will be there.
Piriform Speccy shows me this....
RAM
Memory slots
Total memory slots 2
Used memory slots 1
Free memory slots 1
Memory
Type DDR3
Size 8192 MBytes
Channels # Single
DRAM Frequency 798.4 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 12 clocks
Cycle Time (tRAS) 28 clocks
Bank Cycle Time (tRC) 39 clocks
Physical Memory
Memory Usage 50 %
Total Physical 6.94 GB
Available Physical 3.42 GB
Total Virtual 14 GB
Available Virtual 10 GB
SPD
Number Of SPD Modules 1
Slot #1
Type DDR3
Size 8192 MBytes
Manufacturer Samsung
Max Bandwidth PC3-12800 (800 MHz)
Part Number M471B1G73DB0-YK0
Serial Number 328347847
Week/year 33 / 15
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 381.0 MHz 5.0 5 5 14 19 1.350 V
JEDEC #2 457.1 MHz 6.0 6 6 16 22 1.350 V
JEDEC #3 533.3 MHz 7.0 7 7 19 26 1.350 V
JEDEC #4 609.5 MHz 8.0 8 8 22 30 1.350 V
JEDEC #5 685.7 MHz 9.0 9 9 24 33 1.350 V
JEDEC #6 761.9 MHz 10.0 10 10 27 37 1.350 V
JEDEC #7 800.0 MHz 11.0 11 11 28 39 1.350 V
11-02-2019 11:25 AM - edited 11-02-2019 01:42 PM
When I run my serial number in PartSurfer this is what it says
No additional information for 5xxxxxxxxN found in PartSurfer. Please read the hints below, and try again
You are not getting my point
You can't know if it is capable of Dual Channel with only one RAM stick
You will have to fill both RAM slots to know
But I don't have another stick to fill in
That's why I'm asking for the motherboard specs