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- HP Community
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- Notebook Hardware and Upgrade Questions
- [HP Notebook - 15-bg004au ]RAM support and extension

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12-15-2019 07:29 AM
Please help me on below details for HP Notebook - 15-bg004au
- RAM Slots
- Maximum Supprted RAM
- Type of memory
- RAM Upgrade support? if yes what type, size and frequency and
- Technical Details
12-15-2019 08:10 AM
Hi:
Below is the link to the Crucial memory report for your model.
https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-15-bg004au
2 x 8 GB is supported and the report provides the memory specs.
Below is the link to the service manual where you can find the memory upgrade and removal and replacement procedure...
12-15-2019 10:51 AM
You're very welcome.
You can install an 8 GB memory module along with the 4 GB one but you don't want to leave it that way.
When you have an empty slot or install memory in mismatched capacities, the memory runs in the lower performing single data rate (SDR) mode.
When you install memory in matched capacities (2 x 8 GB, 2 x 16 GB), the memory runs in the higher performing dual data rate (DDR) mode.
Watch this video...
https://www.youtube.com/watch?time_continue=1&v=E_aPaj5QkmM&feature=emb_logo