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‎08-01-2020 04:33 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Notebook - 15-da0002dx 128gb SSD and would like to upgrade to a 500gb SSD.  there is a solution posted, my notebook does not have the connector to a 2.5 ssd.  i bought a WD black sn750, but im having a hardtime booting the system to the cloned drive.

 

please assist

3 REPLIES 3

‎08-01-2020 05:01 PM

HP Recommended

Hi:

 

What I suggest you do is to forget about cloning the drive and use the HP cloud recovery tool on another Windows PC with W7 x64 or newer on it to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the HP cloud recovery tool...

 

https://support.hp.com/us-en/document/c06162205

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‎08-01-2020 05:18 PM

HP Recommended

Thanks for your quick reply.

this is very disappointing.  reload it is then, thanks.

 

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‎08-01-2020 05:34 PM

HP Recommended

You're very welcome.

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