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Sorry my bad,

 

I sent you wrong information......the laptop is a HP Notebook - 15-dw0081wm this the actual and correct information

 

System SKU: 1A406UA#ABA

BaseBoard Product: 85F5

 

Sorry for the confusion.

 

AlejandraHPCorrect.jpg

HP Recommended

@OscarRD,

 

No worries: @Paul_Tikkanen figured it out before I did.

 

Your information was very helpful:

 

HP Laptop 15-dw0xxx
System SKU: 1A406UA
BaseBoard Product: 85F5
Pentium Silver N5030

You got this motherboard with p/n: L85893-601 "MOTHERBOARD UMA PentSilN5030 WIN", which is the 15-dw0xxx motherboard version as Paul pointed out with only one RAM slot and no M.2 NVMe SSD slot, even though the 15-dw0xxx motherboard version with the same p/n is also available with two RAM slots and an M.2 NVMe SSD slot, as you can see with these eBay listings:

 

NonSequitur777_0-1736725532660.png

 

Kind Regards,

 

NonSequitur777


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