HP Notebook - 15-dw1300ng: Battery drain when turned off

[used_username]

Hi HP-ommunity,

I have a HP Notebook - "15-dw1300ng", a middle-class consumer product, when it is shut off (not standby - I did all related settings!) the battery drains within a week from 100% to 0%.  The computer is from 2019, its doing this since new, I am now on the 3rd battery in 5 years due to the constant draining & charging,  even if I use not often the laptop - the costs, waste and time I spent is absolutely not acceptable.
(For comparison: I have also a 16 year old core2duo laptop which is on the 2nd battery which still holds charge over months - because its off when its turned off).
I am a quite experience computer-nerd, I cheked and adapted all available power-settings in the BIOS, energy-options, shutdown-menue,  device-manager for devices that can wake up the laptop etc. - I TRIED EVERYTHING.

At work we are using HP Elitebooks which are good, but this HP-productline is AWFUL and driving me crazy!!!
I read all battery-artciles in the web and applied all solutions - nothing is working.
In between I absolutely hate the laptop, I spent loads of hours to find the rootcause!

Hardware is as follows:
- Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz
- Intel Optane storage management (turned off)
- samsung SSD 256GB + harddisk from seagate 1000GB
- Intel UHD graphics + NVIDIA GeForce MX130 graphics
- battery HT03XL, HP Spare L11119-855

Any idea, what I can do? This battery issue is driving me nuts.
Thank you very much for your help!

Greetings from Germany,

[Hawks_Eye]

Hi @used_username 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand how frustrating it feels to see your battery drain even when the notebook is fully shut down, especially after you’ve already invested time, effort, and even multiple replacement batteries. 

Thank you for carefully checking BIOS, Windows power settings, and device manager wake options—that shows real persistence and technical skill. Let’s go through what can help reduce this drain:

 

Steps to try

Disable Fast Startup in Windows

• Go to Control Panel → Power Options → Choose what the power buttons do.
• Click Change settings that are currently unavailable.
• Uncheck Turn on fast startup (recommended).
• Save changes and shut down fully.

Check BIOS for power features

• Restart and press F10 to enter BIOS.
• Look for options like USB charging in powered‑off state or Wake on LAN.
• Disable these features to reduce off‑state drain.
• Save and exit.

Run HP Hardware Diagnostics – Battery Test

• Turn off the notebook.
• Press Esc repeatedly during startup → F2 → Component Tests → Power → Battery Test.
• This confirms battery health and charging behavior.

Perform a full shutdown

• In Windows, press Shift while clicking Shut down.
• This bypasses Fast Startup and ensures the system powers off completely.

Disconnect peripherals

• Remove USB devices, external drives, or dongles before shutdown.
• These can keep circuits active and contribute to drain.

Update BIOS and chipset drivers

• Visit HP’s driver page for your notebook:
  https://support.hp.com/in-en/drivers
• Enter your product number (15‑dw1300ng) and install the latest BIOS and chipset updates.
• These updates improve power management.

You’ve already shown great care in troubleshooting. Disabling Fast Startup and adjusting BIOS power features often make the biggest difference in reducing battery drain when the notebook is off. 

Would you like me to also share how to generate a Battery Usage Report in Windows? That can give you a clear picture of how the battery is discharging over time, even when the system is shut down.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[used_username]

Hello Hawkseye,
thank you very much for your support, its very appreciated.

I already googled all your proposals and tried them some time ago:

1.) Disable Fast Startup in Windows: DONE
2.)  Check BIOS for power features: There are no USB power-features available
3.)  Run HP Hardware Diagnostics – Battery Test: DONE, actual 3rd new battery is good and calibrated

4.) Perform a full shutdown: DONE, I do this often now, have even a shortcut with "shutdown -s" on the desktop
5.) Disconnect peripherals: There are no peripherals
6.) Update BIOS and chipset drivers: DONE, bios v68F installed manually: 
      NOTE: HP Diagnostics is not offered on the HP-website after win11-installation, 
     needed to install the HP diagnostics + the latest bios manually
7.)  Battery Usage Report: I created that, it shows battery-drain between
      the shutdown and next start - but its not showing the rootcause

So I tried all this long time ago - and more things, e.g.
in the device-manager for all devices like keyboard, mouse, USB the "wake-function" is de-selected.
The dedicated devices were found with a windows-command on the prompt 
"powercfg /devicequery wake_armed".
I tried averything I was able to find in the web - its unbelievable,
that the laptop still drains the battery when it is turned off.

Further support would be very appreciated.

Best regards,
Markus.

[Hawks_Eye]

You are welcome @used_username 

Thank you for the detailed follow‑up, Markus. I can see you’ve already been extremely thorough—covering Fast Startup, BIOS, diagnostics, wake devices, and even generating a Battery Usage Report. 

Since the drain persists despite all of that, we need to look at deeper causes that aren’t exposed in standard settings.

 

Why the battery may still drain when “off”

• Embedded Controller / EC behavior: Some consumer notebooks keep certain circuits active even when shut down, for features like rapid boot or background firmware checks. This can cause measurable drain over days.
   
• Hybrid shutdown vs. full power cut: Even with Fast Startup disabled, Windows shutdown may leave the EC in a semi‑active state.
   
• Hardware design differences: EliteBooks and business models often have stricter power‑off isolation, while consumer lines may allow trickle draw from the battery.

 

Advanced steps to try

BIOS Hard Reset

• Power off, disconnect AC, and remove the battery (if removable).
• Hold the power button for 30 seconds to discharge residual power.
• Reconnect and test. This clears EC states that can cause drain.

Check for “Modern Standby”

• Run powercfg /a in Command Prompt.
• If Modern Standby is listed, the system may not fully power off even when you choose shutdown.
• In that case, using Hibernate instead of Shutdown can reduce drain.

Hibernate vs. Shutdown

• Create a Hibernate shortcut (shutdown /h) and compare battery retention over a week.
• If Hibernate holds charge better, the issue is tied to how shutdown interacts with the EC.

BIOS Update / EC Firmware

• You mentioned BIOS v68F is installed. Double‑check if there are EC or chipset updates bundled with BIOS releases for your model on HP’s support site.
• Sometimes EC firmware is silently updated with BIOS, and newer revisions improve off‑state power handling.

Physical Battery Disconnect (Test)

• If possible, disconnect the battery internally and leave the notebook off for a week.
• If charge holds, the drain is definitely from circuits staying active when the battery is connected.

You’ve already ruled out software and wake devices. The remaining suspects are EC behavior and Modern Standby design. Testing Hibernate vs. Shutdown and trying a BIOS hard reset are the most practical next steps.

Regards,

Hawks_Eye

[used_username]

Hi Hawks-Eye,
thank you for having finally support of an HP employee.

I just came back from the christmas holidays with my family and found after 2 weeks 
and found the battery deep discharged - this is what also killed the other 3 batteries.
The notebook started with a CMOS-error due to the flat battery, the in started normally.

So I tried your latest recommended tips & tricks, but its not helping:

BIOS Hard Reset

• Power off, disconnect AC, and remove the battery (if removable).
• Hold the power button for 30 seconds to discharge residual power.
• Reconnect and test. This clears EC states that can cause drain.
  => The battery is not easily removable, but it was several times deep discharged and
  2x replaced and removed: I guess this is not working

Check for “Modern Standby”

• Run powercfg /a in Command Prompt.
• If Modern Standby is listed, the system may not fully power off even when you choose shutdown.
• In that case, using Hibernate instead of Shutdown can reduce drain.
  => the only available standbymode is S3

Hibernate vs. Shutdown

• Create a Hibernate shortcut (shutdown /h) and compare battery retention over a week.
• If Hibernate holds charge better, the issue is tied to how shutdown interacts with the EC.
  => shutdown /h is not doing anything, maybe due to the onlky working S3?

BIOS Update / EC Firmware

• You mentioned BIOS v68F is installed. Double‑check if there are EC or chipset updates bundled with BIOS releases for your model on HP’s support site.
• Sometimes EC firmware is silently updated with BIOS, and newer revisions improve off‑state power handling.
  => I already installed all drivers from the HP-website + the BIOS-update

Physical Battery Disconnect (Test)

• If possible, disconnect the battery internally and leave the notebook off for a week.
• If charge holds, the drain is definitely from circuits staying active when the battery is connected.
  => This is a similar proposal to the hardware reset with the battery removal,
         this is nothing that I can do quickly. I need to disassemble the laptop for this, 
         I don' have the time for this at the moment.

The last Idea I have:
My HP-notebook has a "INTEL OPTANE" Memory controller + a second 1TB-HDD, what I use to store my fotos.
Intel Optane seems to be a RAM-buffer, that increses the speed of the HDD, but it was apparently shortlived and quickly killed by INTEL. Are there any known issues with this INTEL OPTANE Memory controller?
Can I remove the OPTANE hardware, is it e.g. an add on hardware-card 
( I have not found it when the laptop was disassembled)?
I removed the OPTANE already in the past from the Device-Manager,
but it was not helping with the battery drain. 
I also tried 4x fresh win10 installations + now a fresh win 11,
I don't think there is anything within windows causing the issue.

I really tried to solve this battery-issue since years, I invested hours and over 100 EU in replacement batteries.
My current view is that these HP consumer noteboks cannot be recommended - this battery drain thing is not happening on the HP business-notebooks, so its actively accepted at HP by using cheaper electronics, probably its only saving pennies but causing huge pain on customer side. Like this really bad screen quality.

Thank you very much for your further support, it is very appreciated, 
I hope there are still some ideas left that I can try.
There are for sure more people suffering this issue.

Best regards,
Markus.






A 10 year old business notebook would make everybody much happier.  

 

[used_username]

Hi, 
for the peace of mind I spent yesterday again hours and:
- brought back the hibernate mode (powerconfg.exe /hibernate /on)
- disaasembled the whole notebook again, removed the battery,
  pressed for minutes the power-button to drain the capacitors

Result:
- after 4x disassmebling the notebook the rubberstripes which cover the bolts don`t stick anymore, 
  this is really the next level of awfulness
- the battery lost in hibernate (C:\Windows\System32\shutdown.exe /h) -3% within 8 hours,
  its the same as with a hard shutdown (C:\Windows\System32\shutdown.exe /s now)

The only open topic is the questionable INTEL OPTANE topic.
But I will never find out if this causes the drain.

This HP consumer laptop product is making me sick, I really need to get rid of it.
Performance is very good, but this battery drain and deep-discharge issue is driving me nuts.
But I can`t rip off somebody and sell it, I now need to scrap it and put it into the landfill, 
to make our green C02-Netto-Neutral government happy.
What a waste of money and ressources.

Recommendation to everybody out there: Don't buy "cheap" consumer notebooks!
If you are on a budget, go for a few year old business-notebook.
These professionally used models will never give you such a headache and scam you.

I wish you all a happy new year.

Best regards from germany,
Markus.

[used_username]

Hi, 
so the laptop still loses 10% batterylife within 24hours.
At the dosprompt "powercfg /sleepstudy" gave me this result within 10%.

I have 2 failuremessages when i use on the dosprompt "powercfg /energy"
1.) "USB standby mode: The USB device will not switch to selective power saving mode."
      => I did that setting in the device-manager for the USB-ports,
             it was recommended elsewhere in the web and should not impact battery-drain
2.) "Platform power management features: PCI Express-ASPM (Active-State Power Management) disabled

PCI Express-ASPM (Active-State Power Management) has been disabled due to a known incompatibility with the computer hardware."
       => I have no clou what this failuremessage regarding hardware incompatibility means
             Is this the rootcause for the battery drain?

Best regards,
Markus

[used_username]

Next Problem:
HP website is telling me, that there are no drivers for my notebook HP 15-dw1300ng.
HP Notebook - 15-dw1300ng Software- und Treiber-Downloads | HP® Support

It showed me drivers in the past, when I had windows 10 installed.
I was also able to select "windows 10", and it showed me all drivers.
But not today anymore - it says no drivers?!
How can I find the win10 drivers for the HP 15-dw1300ng?

[Deep_World]

Hi @used_username,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

Could you tell me a bit more about your situation:

• Are you currently running Windows 10 or Windows 11 on the HP 15‑dw1300ng?
• Do you recall which specific drivers you’re missing (graphics, Wi‑Fi, audio, chipset, etc.)?
• And when did you purchase the unit roughly what year?

Here are a few troubleshooting steps you can try alternatively in the meantime:

• Check HP Support Assistant: Install or open HP Support Assistant on your laptop. It often detects the correct drivers even if the website doesn’t list them.
• Use Windows Update: Go to Settings → Update & Security → Windows Update → Optional updates. Many hardware drivers are delivered through Microsoft now.
• Device Manager update: Right‑click each device in Device Manager → Update driver → Search automatically. This can pull drivers directly from Windows Update.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[used_username]

Hi, 
thank you very much for your support.
Here the answers:

Could you tell me a bit more about your situation:

• I am running since a month Windows 11 on the HP 15‑dw1300ng.
  But the issue was on windows 10 the same, it did not improve with win11.
• Do you recall which specific drivers you’re missing (graphics, Wi‑Fi, audio, chipset, etc.)?
  No, latest drivers are installed
• And when did you purchase the unit roughly what year?
  It was bought End of 2019.

Here are a few troubleshooting steps you can try alternatively in the meantime:

• Check HP Support Assistant: Install or open HP Support Assistant on your laptop. It often detects the correct drivers even if the website doesn’t list them.
  => HP assistant is useless since I installed win11, its not finding new drivers
• Use Windows Update: Go to Settings → Update & Security → Windows Update → Optional updates. Many hardware drivers are delivered through Microsoft now.
  => latest drivers are installed via this service.
• Device Manager update: Right‑click each device in Device Manager → Update driver → Search automatically. This can pull drivers directly from Windows Update.
  => latest drivers are installed via this service.
  

This did not help.
I wonder, if there is an updated battery-driver or if its the intel-optane-thing with the 1GB HDD, which is causing the battery drain. This issue is unsolved since I purchased the laptop.
If I would have understood, that it would kill several batteries over time, I would have not bought it.

Best regards,
Markus.