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‎02-13-2019 06:14 PM - edited ‎02-13-2019 06:33 PM

HP Recommended
Product: HP Notebook - 17-by0040nr
Operating System: Microsoft Windows 10 (64-bit)

I've been trying to install a supported HP EX920 M.2 512GB PCIe 3.0 x4 NVMe SSD in my HP Notebook - 17-by0040nr. BIOS V F.10

In the InsydeH20 BIOS System Configuration Screen, both the SATA HDD and the new NVME SSD are shown in the UEFI Device Configuration > Non RAID devices.. However, Only the SATA HDD is listed in the Boot Options > UEFI Boot Order > OS boot Manager, the NVME SSD is not.

When installing Windows, the SDD is not an install option. Diskpart only lists the install USB and the SATA HDD.

I have tried to install the HP BIOS update with a Windows 10 USB Rescue Disk but it says it is not supported by the OS. 

When I bought the laptop I installed linux on the SATA HDD, and Linux does not see the new NVME SSD either. but I do have a Windows 10 rescue USB and an Install USB.

Please help me get the new SSD recognized by the bios and as an installation disk option.

20190213_074859.jpg20190213_075038.jpg

 

4 REPLIES 4

‎02-15-2019 04:35 PM

HP Recommended

?!?!

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‎02-15-2019 06:04 PM

HP Recommended

If you remove SATA HDD, does USB boot see the SSD?

 

 

** I don't work for HP ** Click Blue Thumbs Up icon below if you like my answer
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‎02-16-2019 09:53 PM

HP Recommended

Nope.

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‎02-19-2019 09:37 PM

HP Recommended

Not at all impressed with the latest HP Hardware or Firmware. The fact you have to flash the bios from a full Windows install is rediculous. The fact it cant recognize a new HP SSD that is compatible with the system is infuriating. The fact that the support software just crashes, all of it, without exception, is a joke. What a waste. I'll never buy another thing from HP.

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