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Microsoft Windows 10 (64-bit)

Hi,

 

I bought an HP Notebook 17-by0053cl in March 2019, and all of a sudden, the left hinge broke and the casing has now lifted up, rending it unusable. The laptop has never been dropped or misused. Can someone help with this issue?

1 REPLY 1
HP Recommended

Hi @cate_h

 

Welcome to the HP Support Community. I see that you are facing hinge-related issues with your HP system. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

NIRVANA_95
I am an HP Employee
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