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Locked

‎08-09-2022 03:33 AM

HP Recommended
Product: HP Pavilion - 15-au185sa

Hi

 

My Laptop's left hinge has broken near the start button. It hasn't fallen down or anything like that... A small crack appeared previously Can someone plz help.. Its not under warranty 😞 

Category:
1 person had the same question
2 REPLIES 2

‎08-11-2022 07:08 AM

HP Recommended

Hi @HW82

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP Pavilion - 15-Au185sa. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
1 person found this reply helpful
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‎09-29-2022 03:11 PM

HP Recommended

Hey there HW82.  I have exactly the same problem with the same model.  I've taken the hinge covers off and the hingeslook fine, but it seems like they're locked.  Both of them!  And there isn't a lid lock on this model.

 

Did you ever resolve your problem?  Clearly HP isn't actually offering any help. Just posting messages about sending privatw messages so it LOOKS like they're being helpful. I woukd really like it if someone who has successfully fixed this  shared their nfo. TIA!!

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