• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 17t-by000 CTO
Microsoft Windows 10 (64-bit)

Has anyone noted on here or found any info about this broken hinge issue?  it seam's to be a lot people  all over the net with this problem and HP knowing in advice about this and continued to sale and not fix it. 

It started Popping when i opened it and after i noticed a couple of days later when I looked at the back,  that it was actually popping open on the corner so I popped it back together and a couple days later the LCD screen look cracked when I opened it.. So I took it to a Repair guy and he said it wouldn't be worth trying to repair it and he's seen hundreds with this very iissue first hand and on the net doing research on the issue.  I've only owned this laptop for 14 months and not even 2  months out of warranty, (of course).  This should be a recall if they knew. Kinda sucks to spend 600.00 for a laptop they knew had issues!!!

I'm going to see if there is any other people are law suits for this issue.

Thank you for the RANT

1 REPLY 1
HP Recommended

@Bobio3

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.