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HP Recommended
HP OMEN 17-W201TX
Microsoft Windows 10 (64-bit)

hello, my battery is not charging at all and have to be replaced what type is compatible with my laptop model?

i have found this on amazon 

https://www.amazon.com/Dentsing-Compatible-Replacement-HSTNN-DB7K-849911-850/dp/B07BFB54J2/ref=sr_1_...

is it compatible  with my model ? because i cant find battery replacement for my laptop in the parts store.

thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ruba-mansour,

 

Thank you for posting your query on HP Community,

 

In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook. 

Here you will find the parts which have been tested and are compatible on your notebook. 

 

It shows that your PC has been shipped with 6-cell, 95.8 Wh Li-ion Battery. 

 

For the spare part number please go through Chapter 3. Illustrated parts catalog - 6 cell 62 WH 2.8 Ah LI   849911-850   Page number 23.

 

Please note, these are the parts which are tested on your PC, If you wish to try other parts you can try it at your own discretion, HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. 

 

Alternatively, You could replace the part on your own, use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).

 

Let me know if this helps!

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@ruba-mansour,

 

Thank you for posting your query on HP Community,

 

In order to check the compatibility, I would recommend you go through the Maintenance and service guide of your notebook. 

Here you will find the parts which have been tested and are compatible on your notebook. 

 

It shows that your PC has been shipped with 6-cell, 95.8 Wh Li-ion Battery. 

 

For the spare part number please go through Chapter 3. Illustrated parts catalog - 6 cell 62 WH 2.8 Ah LI   849911-850   Page number 23.

 

Please note, these are the parts which are tested on your PC, If you wish to try other parts you can try it at your own discretion, HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. 

 

Alternatively, You could replace the part on your own, use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).

 

Let me know if this helps!

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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