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We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

1. Does this laptop come with a 2nd SSD slot?

2. What year was this made 2023 or 2024?

3. Does this laptop come with ports on the back or is the back look like 1 big vent?

6 REPLIES 6
HP Recommended

Hi @ekwitty 

 

1) Yes , it does have two slots.

2)  from

May 15, 2024

3) no back ports only the ventilation grills

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HP Recommended

Thank you, I looked all over for this information but couldn't find it. I also came across a PDF file showing this exact model but can not seem to find it now. Do you have a link to this? I want to save it and send to some friends. 

HP Recommended

Also the reason I asked about the ports is because Best Buy shows the pic of ports on the back but I understand that pics are not everything when coming from a third party.

HP Recommended

In the service manual you can see what I indicated, only the year of manufacture is not there and that is in a link that I can not share.

Manual Service

 

2.jpg

 

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HP Recommended

Thanks, I found this online that shows this model # and info but it shows ports on the back.

 

https://files.bbystatic.com/WeR%2BtOJG5w8wJ7uVBQIlPg%3D%3D/Datasheet

 

I am only concerned with the black screen issue that seems to occur with back port models

HP Recommended

Yes, looking at the manual I think it has some ports on the back. not all models in this series

 

1.jpg

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