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‎05-25-2021 03:03 AM

HP Recommended
Product: HP Omen 15 en-0013ax
Operating System: Microsoft Windows 10 (64-bit)

My HP omen 15 with Ryzen 7 4800H occasionally spiked up to 92-100 degree C while gaming (witcher 3) and with max fan speed, sometimes above 100 degrees C, I've updated my BIOS from HP Support assistant but doesn't solve the problem.

 

I bought this model in early May 2021, do I need to repaste it? or do something with the software? or maybe go to HP Service Center to check what's causing my laptop's overheating issue

 

Thank You.

1 person had the same question
1 REPLY 1

‎05-29-2021 03:05 AM - edited ‎06-01-2021 03:07 AM

HP Recommended

Hi@aravane, Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is overheating.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

 

Please refer to the below article for more information.

 

https://support.hp.com/in-en/document/c05387497

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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