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‎12-26-2020 01:31 PM

HP Recommended
Product: Hp omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hi! so I bought a new HP Omen gaming laptop. It worked well for a couple days, but then I noticed the fps dropping as the days went by. Now I can barely play any game without getting anything higher than 40 fps. It has an RTX 2060 gpu 12 gb ram and intel i7 9750H cpu

1 REPLY 1

‎12-29-2020 02:47 PM

HP Recommended

@Boeufno

 

I reviewed your post and I understand that you are facing an FPS drop issue when playing games.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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