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OMEN by HP Laptop 15-ce0xx
Microsoft Windows 10 (64-bit)

Hi, 

My battery has gone bad recently. My laptop won't turn on unless it is plugged in. I checked my battery and it is swollen. I'd like to buy a new one for replacement. The battery model needed for my laptop HP Spare 917724-855. I've checked online but I couldn't find any credible stores that sells this battery. I'm wondering where I can find one? Thank you very much.

2 REPLIES 2
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@BeaHuang 

 

Part is N/A from HP

 

              https://partsurfer.hp.com/Search.aspx?searchText=917724-855

 

You can use part # and search online. I saw it on few places and its price is around $50. HP won't allow me to post those links, please search yourself

 

Regards.

BH
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Can you suggest a place? I'm doubtful with the one I found

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