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‎10-22-2020 08:43 AM

HP Recommended
Product: Hp Omen Pro 15
Operating System: Microsoft Windows 10 (64-bit)

Hi

I have a Hp Omen Pro 15 https://support.hp.com/us-en/product/hp-omen-pro-mobile-workstation/7805649/model/7805650/manuals?sk...

and I bought a new internal 1TB M.2 ssd. https://www.crucial.com/ssd/p1/ct1000p1ssd8 

I was able to install Windows 10 (with a usb adaptor) but after replaceing the existing ssd with the new one, the laptop won't boot. The bios doesn't recognize the ssd.

I updated the bios to the latest version.

 

Any ideas?

 

Cheers,

Laci

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-22-2020 12:31 PM - edited ‎10-22-2020 12:38 PM

HP Recommended

Hi @lacigas 

I verified the following with the Maintenance & Service guide for your notebook's model series. (see chapter 1 page 1)

http://h10032.www1.hp.com/ctg/Manual/c04609916

 

The SSD you installed has the wrong type of interface for the BIOS.

 

A compatible M.2 SSD for your notebook must have a M.2 SATA interface.

 

The Crucial SSD that you installed is an NVMe type which is not compatible with your BIOS and hardware


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎10-22-2020 12:31 PM - edited ‎10-22-2020 12:38 PM

HP Recommended

Hi @lacigas 

I verified the following with the Maintenance & Service guide for your notebook's model series. (see chapter 1 page 1)

http://h10032.www1.hp.com/ctg/Manual/c04609916

 

The SSD you installed has the wrong type of interface for the BIOS.

 

A compatible M.2 SSD for your notebook must have a M.2 SATA interface.

 

The Crucial SSD that you installed is an NVMe type which is not compatible with your BIOS and hardware


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎10-23-2020 04:07 AM

HP Recommended

Hi Erico

Thanks for your quick answer.

I was probably confused because it says PCIe but I guess it is PCIe with AHCI.

 

The original SSD the laptop came with is an MZHPU512HCGL-000H1 which is a M-key ssd.

 

I found this samsung ssd that should work, but it is B&M-key. Can I use it?

https://www.amazon.com/Samsung-860-SATA-Internal-MZ-N6E1T0BW/dp/B07822Z77M

 

Thanks for your help!

Laci

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‎10-23-2020 09:47 AM

HP Recommended

Hi Laci,

 

Yes.

That Samsung SSD at Amazon will work.

 

B+M key means that it fits M.2 slots with either key, so it will fit in the slot in your notebook


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎10-24-2020 02:13 AM

HP Recommended

Thanks a lot for your help!

 

Cheers,

Laci

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‎10-24-2020 08:35 AM

HP Recommended

@lacigas 

You're welcome.

 

Marking one of my posts in your thread as the solution will pay it forward to someone who has the same issue out there in the internet.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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