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- HP Omen battery drain very fast

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01-16-2020 09:14 AM
I just bought hp omen laptop one day ago . the laptop comes with an issue of battery drain . the laptop battery is draining pretty fast . it last for an hour and half . my laptop specifications are , it comes with intel core i5 9th gen processor , 1 TB of HDD, 256gb of SSD and nvidia gtx 1650 4 gb of graphics card . the battery last of and hour and half with normal usage . with no games
01-18-2020 03:42 PM
Welcome to HP support community.
I have a few steps listed below that should help you resolve this concern:
Unplug the charge and use the laptop until the battery drains to 15%.
Turn off the laptop and turn it back on after 30mins.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for minute and then put it back in.
😎 When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
Restart the computer and the issue should be fixed.
You can refer this HP document for more assistance:- Click here
I hope that helps.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee