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‎12-20-2019 10:30 PM

HP Recommended
Product: HP OMEN 15
Operating System: Microsoft Windows 10 (64-bit)

Hello! I have an HP Omen 15 gaming laptop with an i7-7700HQ and and a GTX 1050ti GPU . There is an LED next to the DC jack pin/charge port. Plugging in a charger, that LED blinks orange once, then nothing happens.

Pressing the power button causes that LED to blink white, and it'll blink white once every time i press the power button. All that being said, the laptop does not power on at all. I removed the battery to try powering it on without it, same issue. I removed the RAM modules, same issue. Not sure what the issue could be. Any idea? really appreciate it.  

4 people had the same question
2 REPLIES 2

‎12-21-2019 01:59 AM

HP Recommended

That sounds like a BIOS or system board issue.

 

Is your Omen notebook still in warranty? You will need the serial number. Look on the bottom of the notebook.

HP notebook warranty check


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‎12-21-2019 06:45 AM

HP Recommended

Thanks Sir, unfortunately my warranty just expired this year. This happen when i replaced my old ac adapter which not working anymore.  I replaced with new one and this is the third time i replaced my AC adapter.  Then this problem came.

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