HP Omen ssd issues

[Jquise2423]

So my HP Omen has decided to cause ssd issues. I had the original Samsung ssd with the OS on it from the factory. I added a second XPG ssd to the machine and everything was fine for 6 months or so until I performed a update. When I turned ot back on from the update it wouldn't recognize the ssd with the OS so I bought a new crucial SSD and installed it using a recovery USB for the OS. 

The machine now works, but it wouldn't recognize my second d SSD after I reinstalled it. Thought it may be the slot, so I swapped the SSD with the OS installed yo see. Nope not the slot. Now prior I did see that my xpg ssd did still work as I pit it in an external ssd reader and my desktop was able to read it until it had been In my Omen for a while. Now I can't open it on either machine. I will be sending the drive in to a recovery center but why is my Omen doing this?

[erico]

I would seem that the update was the issue.

When I have faced weird issues like that, my first step is to roll back the update by using a restore point dated before the update.

[Jquise2423]

Would that work after I put in a new SSD and installed the OS from my Microsoft account?

[erico]

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@Jquise2423 wrote:

Would that work after I put in a new SSD and installed the OS from my Microsoft account?

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I don't find that to be a clearly stated question. 

How about rephrasing it and putting in the steps that are missing.

Which SSD has the bootable OS?

It would help if you identified the new SSD by brand and part number with it's format and specifications.

Why would you do that?    "installed the OS from my Microsoft account"?

You should be using the HP Cloud Recovery  that includes all required drivers that HP provides. See the document below.

https://support.hp.com/us-en/document/ish_4511095-4511141-16

Before you send the SSD away, you should check it with the XPG Utilities.

https://www.xpg.com/us/ssdtoolbox

If you can read the SSD in an external enclosure, copy the data you need from it.

[Jquise2423]

Ok let me try again.

Original SSD was a SamsungMZVL21TOHCLR-OOBH1. It had the original OS on this disk from the factory. I added a XPG SX8200 Pro 2TB 3D NAND NVMe Gen3x4 PCIe M.2 2280 Solid State Drive R/W 3500/3000MB/s SSD shortly after buying the laptop.

Everything was running fine until one day i performed an update and shut down. (I believe it was a windows update). The next day I tried to turn on the laptop but it gave me a no OS prompt. I assumed it fried the Samsung SSD so I replaced it with a WD Blue SN580 1TB SSD. It was empty so I had to download a recovery OS system for my system from I believe my Microsoft account in order to get the laptop operational again. Which it did. I'm not entirely sure I didn't recover it from my HP account. It's entirely possible but I am unsure.

My laptop was working again and I thought other than losing a few files from the Samsung SSD that everything would be fine again. Unfortunately the XPG SSD is where the bulk of my files were stored. So I reinstalled the SSD and checked to see if it was ok. It was and everything was there,. A few days go by and I try to open the XPG SSD. Well it's gone. This leads me to believe something is causing the SSD's to fail. What could be causing them to fail?

I tried the XPG toolbox. It wouldn't open. I sent the XPG into a data recovery and am now moving every file over to my OneDrive. Lesson learned not to put faith in SSD's. But also if this HP keeps destroying SSDs I would like to know why.

[erico]

The fault is likely to be the ADATA XPG SSD or Windows Updates.  Unfortunately, you chose a second tier SSD.

It is not amongst mainstream brands like Samsung or Intel M.2 NVMe SSD.

As a very general rule, Mainstream SSD products are the longest lasting storage devices made. I have a few OCZ SSD 2.5" units that are still working after more than ten years. Don't give up on SSD products.

"The next day I tried to turn on the laptop but it gave me a no OS prompt. I assumed it fried the Samsung SSD "

That is not likely. 

That error requires troubleshooting. 

You should have removed all but the boot drive and disconnected any peripherals attached to external ports.

The next step would have been booting to a USB Windows 11 flash drive and selecting "repair your computer"

Then you can try the available options.

The SSD is  likely to still be usable. You can use Windows own DiskPart utilty to see if it is still recognized by the operating system.

You can boot from a USB Windows ISO to access the command line and use the DiskPart utility.

Take a read of the tutorial at the third party form on creating a Bootable USB ISO with diskpart installed on it.

https://www.elevenforum.com/t/bootable-usb-iso-with-diskpart-already-installed-on-it.11271/

I use an external USB adapters to connect M.2 and 2.5 a working Windows OS for troubleshooting.

Which XPG diagnostic software did you use?  Just because one you downloaded did not open does not mean it is time to give up.

XPG is manufactured by ADATA.  ADATA software is likely to work as well.

https://www.xpg.com/us/ssdtoolbox

It isn't the HP laptop that is causing the XPG boot issues, it is either the XPG M.2 SSD or Windows.

I would use a bootable Linux or Windows OS in a USB drive to verify that the laptop is working as expected.

[Jquise2423]

The data recovery company surmised the XPG SSD encountered a electrical failure, most likely as the result of a power issue.

[erico]

If the rest of your PC did not have an "electrical failure" and is still working, I would not believe that. 

"Surmised" means they are  suposing something is true without evidence to prove it.

I wouldn't do any business with them if they actually used that word. Look up the definition.

If your XPG SSD is still in warranty, ask for an RMA. It sounds like a product faiilure to me.

That is why I only use mainstream SSD products.