HP - OmniBook X Copilot+ PC a retarts but does not turn on

[Caini]

After installing the windowns 11 home, my HP - OmniBook X Copilot+ PC a retarts but does not turn on. The charger LED is not on when pluggin  and laptop seems dead. What should I do? Thank you. 

[Kuroi_Kenshi]

Hi @Caini,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Perform a Hard Reset:

• Disconnect the AC adapter and remove any connected peripherals.
• Press and hold the power button for about 10-15 seconds to perform a hard reset.
• Reconnect the AC adapter and try turning on the laptop.

Check the Power Adapter and Connections:

• Ensure that the power adapter is firmly connected to both the laptop and the power outlet.
• Try using a different power outlet or check with another compatible HP power adapter to rule out issues with the charger.

Inspect for Visible Damage:

• Check the charging port and power adapter for any visible damage or debris that might prevent proper connection.

Remove the Battery (If Applicable):

• If your laptop has a removable battery, try removing the battery and powering the laptop directly with the AC adapter.

Power Cycle:

• Disconnect the power adapter and remove the battery (if possible).
• Press and hold the power button for approximately 15-20 seconds.
• Reinstall the battery and reconnect the power adapter, then attempt to turn on the laptop.

Check Indicator Lights:

• If there are any indicator lights on the laptop, observe their behavior when trying to power it on. This may provide clues as to whether power is reaching the device.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,