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1 REPLY 1
11-13-2024 11:30 AM
HP Recommended
Hi @Justinivatts76,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you're unable to highlight text in Microsoft Word using your HP Omnibook touchpad, here are a few troubleshooting steps you can try.
Check the Touchpad Settings:
- Go to Settings > Devices > Touchpad (or Mouse & touchpad settings).
- Ensure the touchpad is enabled and check if any settings might be affecting its behavior, such as multi-finger gestures or tap-to-click settings.
Update or Reinstall the Touchpad Driver:
- Device Manager > Mice and other pointing devices > Right-click your touchpad and select Update driver.
- If that doesn’t work, try uninstalling the driver and restarting your computer. Windows will attempt to reinstall it.
Check Word Settings:
- Ensure there is nothing in Word’s settings or customization that may be interfering with text selection.
- Try using the keyboard (Shift + arrow keys or Ctrl + Shift + arrow keys) to see if you can highlight text that way.
Try a Different User Profile:
- Sometimes user profile settings can affect input devices. Try logging into a different user profile or create a new one to see if the problem persists.
Test the Touchpad in Other Applications:
- Check if the touchpad works normally in other applications (e.g., browsing, file explorer). If the touchpad behaves normally elsewhere, the issue may be isolated to Word.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
I am an HP Employee.
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