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4thTenor
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HP Overheating while Closed and not in Use

HP Recommended
Envy Notebook
Microsoft Windows 10 (64-bit)

Why does my Envy notebook overheat when it’s on but not in use?

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@4thTenor

 

Welcome to the HP support community.

 

Clean the air vents

Dust and debris can accumulate in and around the air vents over time, obstructing the airflow and causing the fans to work harder than normal to remove the heat.

  1. Turn off the computer.

  2. Remove any objects near the computer.

  3. Use a vacuum to remove the dust from the vents underneath and on the sides of the computer.

    Location of the vents on an HP Notebook PC

  4. Turn the computer on, and then place it on a hard, level surface, such as a desk or table.

Update the BIOS

  1. Go to HP Software and Drivers Downloads, and then navigate to the product page for your computer.

  2. Locate BIOS in the list.

    • If the BIOS option is not available, the BIOS is up-to-date.

    • If the BIOS option is available, click BIOS, and then click Download next to the update. Follow the on-screen prompts, and then restart the computer. For more information, go to Updating the BIOS (Basic Input Output System).

You can refer this HP document for more assistance: Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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