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‎04-20-2019 01:01 PM

HP Recommended
Product: HP Pavilion notebook

1794BD7D-BD90-4A1A-A3DC-72EF321AE14E.jpeg

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-20-2019 01:36 PM

HP Recommended

Hi:

 

The error code reported means that you will have to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual for your notebook.  The HDD R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c05122652

 

You may want to consider replacing the HDD with a better performing, normally more reliable solid state drive that fits your storage needs and budget.

 

After you replace the HDD, you can reinstall W10 for free as follows...

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

Here are the steps to create the W10 USB flash drive installer...

 

Select Download tool now, and select Run.If you agree to the license terms, select Accept.

 

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.Select which media you want to use:

 

USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

 

Then you can reinstall the drivers and available software from the PC's support page.

 

https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-15-aw000-notebook-pc-series/10862162

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-20-2019 01:36 PM

HP Recommended

Hi:

 

The error code reported means that you will have to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual for your notebook.  The HDD R & R procedure can be found in chapter 6.

 

http://h10032.www1.hp.com/ctg/Manual/c05122652

 

You may want to consider replacing the HDD with a better performing, normally more reliable solid state drive that fits your storage needs and budget.

 

After you replace the HDD, you can reinstall W10 for free as follows...

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

Here are the steps to create the W10 USB flash drive installer...

 

Select Download tool now, and select Run.If you agree to the license terms, select Accept.

 

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.Select which media you want to use:

 

USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

 

Then you can reinstall the drivers and available software from the PC's support page.

 

https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-15-aw000-notebook-pc-series/10862162

Was this reply helpful? Yes No

‎04-20-2019 09:55 PM

HP Recommended

Problem fix. Thank you

Was this reply helpful? Yes No

‎04-21-2019 06:00 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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