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‎08-05-2020 06:55 AM

HP Recommended
Product: HP Pavilion x360 Convertible 14-ba0xx
Operating System: Microsoft Windows 10 (64-bit)

System Model : HP Pavilion x360 Covertible 14-ba0xx

HP PC Hardware Diagnostics UEFI

Testing Drive: 1

SMART Check: PASSED

Long DST: Failed

Failure ID: Q4W17K-907A6S-GXGGRF-618703

Product ID: 2LR85PA#ACJ

 Hard Drive 1 

1 REPLY 1

‎08-07-2020 09:54 AM

HP Recommended

@Shibz1, Welcome to HP Support Community!

 

This looks like a hardware issue.

 

Please reach out to the HP Support in your region regarding the service options for your PC

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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