HP PC Power On Problems

[giopol]

Hi! This mornig I have turned on my pc but it remained stuck for 10 min at the power on screen (black screen with hp logo). So then I pressed the power button for 3s for a forced shutdown. Now the pc works but in the last few days the computer has been giving me problems. For example yesterday when I turned it on I heard a strange noise like a creaking sound during the ascension. Also recently the computer is always turning off when it reaches 20-30% battery. I already replaced the battery two years ago. How should I do? 

[Irfan_06]

Hi @giopol,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with your Laptop that is malfunctioning.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your Laptop recently?

Take care and have a great day ahead!

Irwin6

HP Support