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HP Recommended
HP ProBook 430 G7 Notebook PC IDS Base Model
Microsoft Windows 11

Hello HP Community Fam,

 

After not opening my HP Probook 430 G7 for quite sometime, to my dismay I found out as of this writing that my notebook keyboard keys of 2WSX (the one that are diagonally aligned) are not working.

 

I have tried most of the troubleshooting I found on the internet... (update drive, update windows, uninstall the driver, device manager, via boot / bios and etc.,) you name it.

 

Does some of you was able to fix this by replacing the actual keyboard?

 

Thanks.

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