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Locked

‎01-19-2020 09:32 AM

HP Recommended
Product: HP PROBOOK 4440S
Operating System: Microsoft Windows 10 (64-bit)

so iv tried  typing the password  for the bios admin  and each time i only get ''system lock  restart device''

im trying to get  the code so i can figure out  how to  reset the  password because i need to update the bios

 

yes iv tried to remove the cmos battery for more than a hour ive even left it out for a whole day no diffrence ..i need some help because i really need to update this bios

1 person had the same question
1 REPLY 1

‎01-19-2020 09:35 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

Most HP business notebooks including the one you have, do not generate system disabled codes.

 

Also, removing the CMOS battery will not clear the P/W.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

The forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

Therefore, this topic is being locked.

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