• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-24-2024 04:43 AM

HP Recommended
Product: HP ProBook x360 11 G3 EE Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 

Hello, My HP ProBook x360 11 G3 EE laptop right hinge broke and it is cracked and bulging. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then separating lower case from the upper case. I am not able to close and open the laptop properly. I just checked the warranty on HP support and it showed expired and I got this laptop last year 2023 from Jumia, came with the box and everything, around October yet it showed expired when its just June 2024, not even up to a year yet. Please help.  I am hoping HP can also see this and offer a solution to repair the hinge.

 

Thank you in advance

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.