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‎06-24-2024 04:43 AM

HP Recommended
Product: HP ProBook x360 11 G3 EE Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 

Hello, My HP ProBook x360 11 G3 EE laptop right hinge broke and it is cracked and bulging. The laptop was not dropped or fell. When I open and close the laptop the hinge is shifting and then separating lower case from the upper case. I am not able to close and open the laptop properly. I just checked the warranty on HP support and it showed expired and I got this laptop last year 2023 from Jumia, came with the box and everything, around October yet it showed expired when its just June 2024, not even up to a year yet. Please help.  I am hoping HP can also see this and offer a solution to repair the hinge.

 

Thank you in advance

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