• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-24-2017 01:16 PM

HP Recommended
Product: HP Pavilion 14-bk153sa
Operating System: Microsoft Windows 10 (64-bit)

Can someone tell me whether the memory on the HP Pavilion 14-bk153sa can be expanded from the standard 4GB - and if so what is the max supported.

 

Ref. HP Pavilion 14-bk153sa

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-24-2017 04:02 PM

HP Recommended
Normally people don't read the Manual so kudos for that. Yes it says all that but you may open the back to upgrade memory and/or storage options. The warranty will not be affected if no damage is done.

4 gigs is just a little skimpy.

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎12-24-2017 01:27 PM

HP Recommended

Here is the Service Manual:

 

Manual

 

2 slots maximum 16 gigs by way of a pair of 8 gig DDR4-2400 modules. 

 

How to is shown on page 31-36. 

 

https://www.amazon.com/Crucial-Single-PC4-19200-Unbuffered-260-Pin/dp/B019FRBHZ0/ref=sr_1_2?ie=UTF8&...

 

Post back with any questions but please Accept as Solution if this is your answer. 

Was this reply helpful? Yes No

‎12-24-2017 01:35 PM

HP Recommended

Hi, thanks for the reply.

Reading the manual I have a concern that the model I referenced may be limited.

Note the text 'or non-accessible/non-upgradeable' and the last configuration option (4096*1)...

 

Selection_001.png

 

Was this reply helpful? Yes No

‎12-24-2017 04:02 PM

HP Recommended
Normally people don't read the Manual so kudos for that. Yes it says all that but you may open the back to upgrade memory and/or storage options. The warranty will not be affected if no damage is done.

4 gigs is just a little skimpy.
Was this reply helpful? Yes No

‎12-24-2017 04:26 PM

HP Recommended

Ok. Thought maybe there were different variants and this was stuck with 4gb fixed - which I agree is not enough. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.