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HP Recommended

If anyone knows the motherboard number for a laptop HP Pavilion 15.6" 15-ec2000 (2P6B3AV), I want to change the RAM

1 REPLY 1
HP Recommended

Hi @dssddsdssfsq1 

 

The product number does not reveal all the truth in our case. I would recommend you visit HP PartSurfer >> https://partsurfer.hp.com/partsurfer/

 

Enter your PC's serial number (S/N) and you will see all HP part numbers applicable for your concrete model.

 

Finally, turn to HP Authorized parts reseller for your country in order to buy the part >> https://parts.hp.com/hppartsIGSO/Part_Resellers.aspx?from=ERP&cc=GB&lang=EN&geo_code=EMEA

 

  • If you cannot do the HW repair/change on your own, you can turn to HP authorized service partner such as Bechtle, IT Hause, Urano or others , etc.
  • If your device is in-warranty, contact the HP Support department >> https://support.hp.com/at-de/contact
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