-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
No. Here's the Service Manual:
See p. 48....see how each "system board" aka motherboard has the processor listed with it? Thats because the processors are soldered to the motherboard. To buy and install an i7 processor system board, assuming you can find one, would cost about as much as a new laptop so makes no sense.
I did look at your specs. The i5 processor you have is actually very capable and powerful. Your bottleneck is 4 gigs of RAM and a slow 5400 rpm mechanical hard drive. Upgrade to 8 gigs RAM and a solid state drive and you will think you have upgraded to an i7 Quad Core. It makes that much difference in the computing experience and these are upgrades you can likely do yourself.
Post back if you wish to pursue.
If this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
No. Here's the Service Manual:
See p. 48....see how each "system board" aka motherboard has the processor listed with it? Thats because the processors are soldered to the motherboard. To buy and install an i7 processor system board, assuming you can find one, would cost about as much as a new laptop so makes no sense.
I did look at your specs. The i5 processor you have is actually very capable and powerful. Your bottleneck is 4 gigs of RAM and a slow 5400 rpm mechanical hard drive. Upgrade to 8 gigs RAM and a solid state drive and you will think you have upgraded to an i7 Quad Core. It makes that much difference in the computing experience and these are upgrades you can likely do yourself.
Post back if you wish to pursue.
If this is "the Answer" please click "Accept as Solution" to help others find it.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community