• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Pavilion 15-cb
Microsoft Windows 10 (64-bit)

Hi I have an HP Pavilion 15-cb015ns and had an accident where I broke some key caps but the hinge and the cup are intact and working. I have been searching for some time now and I can't find where I can buy the key caps. I've looked shops like http://www.laptopkeys.com and they don't have the same hinge as mine and in https://www.quikfixlaptopkeys.com they don't have it in stock. Any idea of where can I get them?

This is my hinge:

adamthecro_1-1581865007681.png

My laptop:

adamthecro_0-1581864571265.png

Thank you very much!

 

1 REPLY 1
HP Recommended

Individual keys are not really a replacement part item except through entrepeneurs such as the sites you mention. In your model and many others, the replacement part is actually the whole top cover and the single key vendors find it harder to make money if they have to buy the whole top cover just to part out keys. Unless maybe you can find a defective top cover offered for parts your repair is going to have to be done by replacing the top cover. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.