HP Pavilion 15 and Dell Thunderbolt Dock – WD19TBS

[scottmcv]

My HP Pavilion 15-cs2051od and Dell Thunderbolt Dock – WD19TBS are supposed to be compatible, however, even after downloading the appropriate drivers, I do not get power to my  laptop nor data to my monitors. 

[ub6424]

Hello @scottmcv 

>My HP Pavilion 15-cs2051od and Dell Thunderbolt Dock – WD19TBS are supposed to be compatible

Where is the reference to this ?

Please report your results.

best regards

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[scottmcv]

https://www.dell.com/support/kbdoc/en-au/000181877/industry-standard-compatibility-with-dell-usb-typ...

[donmeekatx]

The HP Pavilion - 15-cs2051od uses an 8th generation "Whisky Lake" processor and according to the specs - https://support.hp.com/us-en/document/c06308301 has the following external ports:

1 HDMI 1.4; 1 headphone/microphone combo; 1 RJ-45; 2 USB 3.1 Gen 1 (Data transfer only); 1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate); 1 AC smart pin

There is no Thunderbolt or DisplayPort or USB-C Power Delivery built into the 15-cs2051od - so while your Dell Thunderbolt Dock might be able to work with computers that have Thunderbolt/DisplayPort/Power Delivery capabilities - your laptop has none of those features and thus the docking station can't provide what the laptop can't support.