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‎12-07-2021 07:52 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-ec0xxx
Operating System: Microsoft Windows 11

Hello everyone, 

I'll try to explain my problem. 2 days ago i left my notebook in my car the whole day, the temperature outside was -4C°.

In the evening i take it and bringt inside home. After i started it up, the battery % was on zero, also during the boot a message appeared where was write that the battery capacity was reduced due the low temperature. Since that day the battery it's completely dead, it's not working anymore. What should i do? i've tried to search a battery replacement on internet but i couldn't find for that model.

 

Thanks in advance!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-07-2021 02:49 PM

HP Recommended

(15) Battery (3 cell, 52 Whr) L48495-005

 

Service Manual 

 

See p. 37

 

https://www.ebay.de/itm/165172467997?hash=item26750bd91d:g:SKEAAOSw7RthiLeu

 

I might try disconnecting the battery, leaving it set overnite and then reconnect and see if it charges again before purchasing a new one but here is a new one just in case:

 

Post back with any more questions and please accept as solution if this is the info you needed. 

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎12-07-2021 02:49 PM

HP Recommended

(15) Battery (3 cell, 52 Whr) L48495-005

 

Service Manual 

 

See p. 37

 

https://www.ebay.de/itm/165172467997?hash=item26750bd91d:g:SKEAAOSw7RthiLeu

 

I might try disconnecting the battery, leaving it set overnite and then reconnect and see if it charges again before purchasing a new one but here is a new one just in case:

 

Post back with any more questions and please accept as solution if this is the info you needed. 

1 person found this reply helpful
Was this reply helpful? Yes No
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