• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion - 15-cc055od
Microsoft Windows 10 (64-bit)

I have a HP Pavilion 15-cc055od laptop. My laptop slowed down a lot and this issue persisted even after completely resetting the laptop. So, I want to upgrade my laptop as much as possible. I need the what the specs I should look for before upgrading.

  1. I want to know what is the compatible RAM and what is the maximum amount of RAM I can upgrade it.
  2. Can I add SSD and how much SSD storage can I add?
  3. What is the compatible battery for this model and what capacity and specs should I look up to? 
  4. Can I add any Graphics Card to it? Something like NVIDIA as I will be running Video editing software and  live production softwares. (I'm not sure if this is possible)
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@abhishikth_raj 

 

Its specs

 

            https://support.hp.com/au-en/document/c05582722

 

1. RAM: You can upgrade to 32GB mac using  https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct14360734  (RAM will run at 2133MHz)

 

2. SSD:  You can NOT add M.2 SSD but you can replace existing  1 TB 5400 rpm SATA using 1TB or 2TB of 2.5" SATA SSD such as
            https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct14248390

           https://www.crucial.com/ssd/mx500/ct2000mx500ssd1/ct14248361

 

3. Battery: It uses 3-cell, 41 Wh Li-ion battery part #  920070-855 which is N/A from HP

          https://partsurfer.hp.com/partsurfer?searchtext=2DS86UA     You can use part # to search online including eBay

 

4. Video: No, you can NOT add video card to your machine. Buying new machine is the only thing you can dọ

 

Regards.

 

   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4
HP Recommended

@abhishikth_raj 

 

Its specs

 

            https://support.hp.com/au-en/document/c05582722

 

1. RAM: You can upgrade to 32GB mac using  https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct14360734  (RAM will run at 2133MHz)

 

2. SSD:  You can NOT add M.2 SSD but you can replace existing  1 TB 5400 rpm SATA using 1TB or 2TB of 2.5" SATA SSD such as
            https://www.crucial.com/ssd/mx500/ct1000mx500ssd1/ct14248390

           https://www.crucial.com/ssd/mx500/ct2000mx500ssd1/ct14248361

 

3. Battery: It uses 3-cell, 41 Wh Li-ion battery part #  920070-855 which is N/A from HP

          https://partsurfer.hp.com/partsurfer?searchtext=2DS86UA     You can use part # to search online including eBay

 

4. Video: No, you can NOT add video card to your machine. Buying new machine is the only thing you can dọ

 

Regards.

 

   

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for the quick response

HP Recommended

As specified in the laptop specifications page of my laptop model. I have a USB 3.1 Type-C Gen 1. I'm unable to connect a new display using the Type-C HDMI dock. I could find out that USB 3.1 Type-C doesn't support the transfer of video signals. 

What can I do with this? I want to connect to an external display using Type-C port. Will I be able to change the port to USB 3.2 or thunderbolt port from any Laptop Service retailer? Will my laptop and motherboard support it? 

HP Recommended

@abhishikth_raj 

 

It ONLY has 1 hopeless USB 3.1 Type-C™ Gen 1 (Data up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data Transfer Only) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.