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‎07-08-2019 06:52 PM

HP Recommended
Product: Pavilion 15-cs0064st
Operating System: Microsoft Windows 10 (64-bit)

I have just been approved for a warranty replacement screen on this laptop.  Is pixel loss a known issue with this pc specifically or hp screens in general? 

1 REPLY 1

‎07-11-2019 03:14 AM

HP Recommended

Hi @redmond1

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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