01-22-2020 09:33 AM - edited 01-23-2020 10:02 AM
I would like to upgrade my HP Pavilion – 15-cs2022ng with an additional 2,5 " ssd.
As desribed many times in this forum therefor the sparepart with the number L19469-001 is needed.
Since all recommendations where to purchase this part are based outside europe, where I am living, I would like to know if there is a possibility to buy such a sparepart in europe. The shippingcosts America europe with insurance are more than 100$ (impact Computers).
Unfortunately I have to post in this forum, because all non english-speaking forums have been closed.
Thank you for helping in advance.
01-24-2020 03:33 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to install a 2.5inch SSD on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
Usually, when you purchase a hard drive it comes with the hard drive brackets and using those you should be able to install it. However, if the brackets are not included then you can order it HP part store.
Follow the steps in the below article for detailed instructions.
I hope that answers your question and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
01-25-2020 02:33 PM
Thank you for answering.
I have called the HP hotline of my country and they told me that they are not selling this part.
I have contacted every HP authorized parts reseller of my country and and they all repleyed that they don`t have this part in stock and they can´t order it because HP has told them that this part is not produced any more. No HP authorized parts resellers in europe is listing this part on his homepage.
HP Part Surfer also says not N/A.