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- Notebook Hardware and Upgrade Questions
- HP Pavilion 15-eg2019na RAM upgrade

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1 REPLY 1
01-05-2024 03:09 PM
Hello.
Your laptop can be upgraded to 16GB, which is the maximum.
HP sells also 512GB and 1TB SSD drives. Your laptop can be fitted with only one drive at a time so your current drive will be useless.
Both components are "not customer accessible or upgradeable" according to HP, so if your laptop is still covered by a warranty, I would let only HP certified technician to replace the components just to be on the safe side.
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