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‎08-09-2023 11:29 AM - last edited on ‎08-09-2023 11:59 AM by Retired

HP Recommended
Product: HP Pavilion 15 Laptop PC 15-eh3000 (794P4AV)

Is it possible to upgrade ram on this laptop?

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1 REPLY 1

‎08-09-2023 12:14 PM

HP Recommended

Hi:

 

According to HP, your notebook comes with the most memory supported in the model series.

 

HP offered memory configurations up to 2 x 8 GB in the model series.

 

HP Pavilion 15 Laptop PC 15-eh3000 series specifications | HP® Customer Support

 

The service manual on your notebook's support page is outdated and only covers the 15-eh1xxx model series.

 

HP Pavilion 15 Laptop PC 15-eh3000 (794P4AV) - Setup and User Guides | HP® Support

 

2 x 8 GB of memory is supported according to the older manual.

 

If you want to see if your notebook can support more than 16 GB of memory, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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