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HP Recommended
Pavilion 360
Microsoft Windows 11

Hello, I have an HP Pavilion 360 model number 15-er0056CL. It currently has 8gb or ram. I'm assuming 2x4gb. What is the maximum ram this laptop can accept? I would like to upgrade to the maximum to help with performance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You are correct.

 

The product specs indicate the PC comes configured with 2 x 4 GB of memory.

 

HP Pavilion x360 Convertible 15-er0056cl Product Specifications | HP® Customer Support

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

Maintenance and Service Guide (hp.com)

 

If you want to see if more than 16 GB of memory is supported, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You are correct.

 

The product specs indicate the PC comes configured with 2 x 4 GB of memory.

 

HP Pavilion x360 Convertible 15-er0056cl Product Specifications | HP® Customer Support

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

Maintenance and Service Guide (hp.com)

 

If you want to see if more than 16 GB of memory is supported, you can run this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

HP Recommended

So, i ran the command given here and the number it returned is 134217728 which converts to 1028gb. Can that be correct?

HP Recommended

When I do the math, it comes to 128 GB (2 x 64 GB).

 

You would probably never need that much memory and it would be a waste of money.

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