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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
Here is the Service Manual:
See p. 3 for memory specs. It says 12 gigs is the max, but we know from experience you can install 2 x 8 gigs for 16 gigs total. Not 32 gigs. It has to be low voltage and if you already have a single 8 gig module you want to duplicate its specs. If it has 8 black blocks on the side you need to get a module like that.
This system is not easy to work on. You need to remove the top cover to get to the hard drive bay, and need to remove the motherboard to add RAM. See p. 105 and 116.
8 GB memory module 693374-005
There is a 16 gig module listed, but it is for AMD laptops with a single slot and will not work on your motherboard, even if you could find it.
You can install a 1 TB SSD of the 2.5 inch SATA type. There is no definitive list of supported brands. People sometimes have issues with some specific SSDs like some Crucials seem to cause problems but the Evo 850 by Samsung is a good choice with little or no record of issues.
The computer does not know if it is running Windows or Linux and the RAM or SSD will work with either Linux or Windows or in dual boot. Current Linux kernels used in current distros like Ubuntu 16.04 handle SSDs just fine with full performance.
Post back with any more questions.
if this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
Here is the Service Manual:
See p. 3 for memory specs. It says 12 gigs is the max, but we know from experience you can install 2 x 8 gigs for 16 gigs total. Not 32 gigs. It has to be low voltage and if you already have a single 8 gig module you want to duplicate its specs. If it has 8 black blocks on the side you need to get a module like that.
This system is not easy to work on. You need to remove the top cover to get to the hard drive bay, and need to remove the motherboard to add RAM. See p. 105 and 116.
8 GB memory module 693374-005
There is a 16 gig module listed, but it is for AMD laptops with a single slot and will not work on your motherboard, even if you could find it.
You can install a 1 TB SSD of the 2.5 inch SATA type. There is no definitive list of supported brands. People sometimes have issues with some specific SSDs like some Crucials seem to cause problems but the Evo 850 by Samsung is a good choice with little or no record of issues.
The computer does not know if it is running Windows or Linux and the RAM or SSD will work with either Linux or Windows or in dual boot. Current Linux kernels used in current distros like Ubuntu 16.04 handle SSDs just fine with full performance.
Post back with any more questions.
if this is "the Answer" please click "Accept as Solution" to help others find it.
5
0
1
HP Recommended
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