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HP Pavilion 15-p246sa

Need BIOS Recovery Software for HP Pavilion 15-p246sa

Hi HP Community,

I have an HP Pavilion 15-p246sa (Intel Core i3-5010U) with motherboard DAY11AMB6E0 Rev:E.

The laptop powers on but gives 2 Caps Lock LED blinks repeatedly and there is no display on either the laptop screen or HDMI. I have already tested the RAM and disconnected the HDD/SSD, but the issue remains.

I believe the BIOS may be corrupted.

Could someone please provide the correct official HP BIOS/BIOS recovery software (SoftPaq) for the HP Pavilion 15-p246sa / DAY11AMB6E0 Rev:E?

I found references to BIOS F.53 for this model, but I cannot find the official HP download anymore. I want to use the correct BIOS recovery file, not a BIOS from another Pavilion model.

If anyone has the original HP BIOS recovery package for this exact model, please provide the SoftPaq number/download link and instructions for creating the recovery USB.

Thank you!

1 REPLY 1
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@kiran-danda ,

 

The latest BIOS file for your model is F.57 (sp92961).

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.exe

 

Readme file for F.57:

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.html

 

Click the link below and go to '3 Manually Recover the BIOS' then to 'Recover the BIOS Using a USB Recovery Drive' for how to recover the BIOS with a usb drive.

HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support

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