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‎07-13-2025 07:28 AM

HP Recommended

Hello,

My HP Pavilion 17-g027ur (Product ID: N6C72EA#ACB, Serial: 5CD52916WY) shows a black screen when powered on. The Caps Lock blinks 2 long and 2 short times. I read that this means BIOS corruption.

There is no BIOS file available on the HP support page for this model. I tried the Win + B recovery with a USB flash drive, but I need a working BIOS file to proceed.

Can you please help me with a BIOS recovery file (.bin or .fd) for this model? Or tell me how to get it?

Thanks in advance.

Reply
1 REPLY 1

‎07-13-2025 09:44 AM

HP Recommended

Hi:

 

HP has retired support for the 17-g0xx model series since it is more than 10 years old which is why you can't find any drivers for it.

 

Below are the info and exe links to the latest BIOS update I could find for your notebook:  F.89

 

Info:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.html

 

Exe:

 

https://ftp.hp.com/pub/softpaq/sp92001-92500/sp92397.exe 

 

Watch these videos for how to create and use a BIOS recovery flash drive with the above exe file using another Windows PC:

 

How to make and use the BIOS recovery flash drive to recover or update the BIOS outside of Windows.

 

Creating a BIOS Recovery Flash Drive for HP Notebooks | HP Notebooks | HP Support

 

How to recover/update your notebook's BIOS with the USB recovery drive and try to recover the BIOS.

 

Restore the BIOS with a Recovery Flash Drive on HP Notebooks | HP Notebooks | HP Support

 

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