HP Pavilion 2 in 1 broken hinge and popped out screen.

[UzBoat]

My right hand hinge had become stiff, and as a result the bottom right corner of the screen has popped out. There now appears to be excessive movement in that hinge. Left one appears to be OK. I cannot now close the screen.

[desktoprepairs]

Hello, most hinges use a nut to tighten or loosen the hinge. Loosening the nut just half a turn could alleviate the pulling on the broken side. I don't know how advanced your are with repairs. but if the knurled nut is also pulling out, and you are skilled enough to get to it, you can heat up the nut with a lighter and press it back in. 

[UzBoat]

Thanks for your suggestion, however this laptop is a 2 in 1 type (laptop/tablet) hence the screen can fold right back behind the rest of the laptop. I hardly ever use it in tablet mode though. To allow this the hinges each have two pivots with a link piece between them and the problem seems to be with the pivot connecting this link piece to the screen. There are no nuts of any type visible or accessible, neither are there any covers secured by screws or similar. To gain access to the hidden hinge mechanical parts appears to require something to be 'popped' out, which I am reluctant to do due to the risk of causing greater damage.

Thanks for taking the time to respond.

[The_Fossette]

@UzBoat

I reviewed your post and I understand that you are facing issues with the hinge.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you contact support and they will assist you with the available service options for your computer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[UzBoat]

I'm afraid this failed at step 5. The only available option is the 'Virtual Agent' that ultimately suggests the HP Support Community, i.e. here! So i'm no further forward.

[The_Fossette]

@UzBoat

Help me with your region (Location) in a private message and I will share the contact details to reach the support team.

Thanks!