• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Hi,

 

I have a g7-1080EB, may somebody help me to know which wifi-bluetooth combo card could use in this machine?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

If it was a 'Configured to Order' (CTO) model perhaps more than one of the Wi-Fi cards listed in the manual might work but since yours is a specific model number with a specific wireless card, it is unlikely any other card will work.

 

You can enter your notebook's serial number in the search window at the link below, and if it provides a list of parts (it may not), and you see more than one Wi-Fi card part number and description listed, then you should be able to install a card listed in the parts list.

 

HP PartSurfer

 

There's a handy little dual band USB Wi-Fi/Bluetooth adapter that I use for one of my HP desktop PC's that works great.

 

HAL WiFi Bluetooth USB Adapter for PC, Wireless Dongle 600mbps Dual Band 2.4G/5.8G USB Bluetooth Ada...

View solution in original post

10 REPLIES 10
HP Recommended

Hi:

 

Unfortunately, the whitelist prevents the installation of any other model Wi-Fi card from working than the one that came with your PC.

 

If you want to add Bluetooth functionality to your notebook, you will need to purchase a USB Bluetooth adapter.

HP Recommended

Thanks Paul, I saw you these years helped so many persons solved the Bluetooth issues in HP laptops, so I believe you are correct positively.  only,  from the official manual of G7/G6 (attached). they list some models, like "Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)" could work to replace, whether it is worthy to try? I not want to waste money, if you so sure cannot, I  will give up.

 

c02834058.pdf

HP Recommended

You're very welcome.

 

If it was a 'Configured to Order' (CTO) model perhaps more than one of the Wi-Fi cards listed in the manual might work but since yours is a specific model number with a specific wireless card, it is unlikely any other card will work.

 

You can enter your notebook's serial number in the search window at the link below, and if it provides a list of parts (it may not), and you see more than one Wi-Fi card part number and description listed, then you should be able to install a card listed in the parts list.

 

HP PartSurfer

 

There's a handy little dual band USB Wi-Fi/Bluetooth adapter that I use for one of my HP desktop PC's that works great.

 

HAL WiFi Bluetooth USB Adapter for PC, Wireless Dongle 600mbps Dual Band 2.4G/5.8G USB Bluetooth Ada...

HP Recommended

Hi Paul, just update, I bought  RT3090BC4 which in the list of the service book, and successfully passed the white list check, could enter the WIN10. but unfortunately the drivers, as you said in other threads, are quite difficult to find the right one, I tired at least 7-8 drivers, only old Motorola one could drive the blue tooth to work, about wifi side, till now I cannot find any useful one, windows could find the device and signal also, but when attempt to connect the ssid, none success.

 

If no more solutions, I will stop the research, just use external usb.

 

Many thanks, Paul.

HP Recommended

Hi, Paul:

 

That's good news.

 

The only W10 driver that was released to HP by Mediatek/Ralink was this one:

 

MediaTek (Ralink) Wireless LAN Adapter Driver

 

5.0.57.0 

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71571.exe

 

DEVICES SUPPORTED:
802.11n Wireless PCI Express Card LAN Adapter
Mediatek MT7630E 802.11bgn Wi-Fi Adapter
Ralink RT3090 802.11b/g/n WiFi Adapter
Ralink RT3290 802.11b/g/n Wi-Fi Adapter
Ralink RT3592 802.11a/b/g/n WiFi Adapter
Ralink RT5390 802.11b/g/n WiFi Adapter
Ralink RT5390R 802.11b/g/n WiFi Adapter

- Provides the WHQL driver initial release to support Windows 10.

HP Recommended

Thanks Paul, I studied your other threads and tried sp71571, cannot work, and tried sp71572 for blue tooth, cannot work either, only Motorola's old version driver could drive the blue tooth, this is why I confirm the device is functional. maybe I can try intel 1030 series later, they are in the list also. but not now, I am tired about the combo card in HP this moment....

 

Many thanks Paul anyway and will update if success.

HP Recommended

You're very welcome.

 

Sorry those drivers didn't work for you.

 

If the notebook accepts the Intel 1030, I believe that both the Wi-Fi and Bluetooth will work.

HP Recommended

Hi Paul, just update, I changed to BCM94313HMGB, and all work, G7 and G6 are all ok.

Thanks, the task finished.

HP Recommended

That's great news you were able to find a Wi-Fi/Bluetooth card that worked for your notebook.

 

Cheers,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.