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HP Recommended
HP Pavilion Gaming 15-dk0014no
Microsoft Windows 10 (64-bit)

Hello!

 

Does anybody know how / where I can find out the max supported RAM size, and perhaps a list of supported RAM modules, for my HP Pavilion Gaming 15-dk0014no?

 

I've tested two different sets, Crucial 3200MHz 2x32GB, and Kingston HyperX Impact Black 2666MHz 2x32GB. Both sets seem to work fine except I get screen flickering.

 

Thanks!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

You're using the 3200 MHz version of the 2666 MHz memory I posted, so that should have worked.


The gaming memory has different timings and that can cause issues.

 

I'm thinking you should return the 2 x 32 GB of memory, and use 2 x 16 GB of memory that the HP service manual indicates is supported.

 

You should be fine with 32 GB of memory.

 

I have 32 GB of memory installed in my PC, and 23 GB of it is free.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The Crucial memory report indicates the max is 2 x 32 GB of memory.

 

Atualizações de memória RAM e SSD | hp - compaq | pavilion gaming 15-dk series | Pavilion Gaming 15-...

 

However, the HP service manual indicates the max is only 2 x 16 GB of memory.  See chapter 1.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PCIMPORTANT! This document is intended fo...

 

Did you install gaming memory?

 

You may want to stick with the basic memory...

 

Crucial 64GB Kit (2 x 32GB) DDR4-2666 SODIMM | CT2K32G4SFD8266 | Crucial.com

HP Recommended

Thanks for the pointers!

 

I'm currently running Crucial 64GB Kit (2 x 32GB) DDR4-3200 SODIMM (CT2K32G4SFD832A): https://www.crucial.com/memory/ddr4/ct2k32g4sfd832a

 

HWiNFO reports around 1330MHz and timing 19-19-19-43.

 

Unsure if I should try another 2666MHz 64GB memory or a 32GB memory (I really would need 64GB), and what is actually supported though.

 

 

HP Recommended

You're very welcome.

 

You're using the 3200 MHz version of the 2666 MHz memory I posted, so that should have worked.


The gaming memory has different timings and that can cause issues.

 

I'm thinking you should return the 2 x 32 GB of memory, and use 2 x 16 GB of memory that the HP service manual indicates is supported.

 

You should be fine with 32 GB of memory.

 

I have 32 GB of memory installed in my PC, and 23 GB of it is free.

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